Date: 12/4/2009
Start Time: 2000 MST
End Time: 2130 MST
Duration: 00:01:30 (DD:HH:MM)

Impact Statement:

Kynetx email system will be unavailable during the maintenance window due to system patching and email system software updates.

Change Plan:

1. Place email system into maintenance mode
2. Backup current configuration
3. Apply OS patches
4. Reboot server
5. Apply email system patches
6. Apply custom configuration to email system
7. Test email system
8. Take email system out of maintenance mode
9. Close maintenance window

Roll Back Plan:

1. Restore system from backup
2. Test system
3. Close maintenance window

Date: 12/3/2009

Start Time: 1400 MST

End Time: 1500 MST

Duration: 00:01:00 (DD:HH:MM)

Impact Statement:

Medium impact deployment due to multiple changes to the KNS engine configuration. This will be a rolling deployment in which all included servers/services will be taken out of load balancer rotation in order to allow for isolated deployment and testing.

Change Plan:

1. Send "deployment commencing" notification to interested parties
2. Remove server from load balancer pool
3. Backup current configuration
4. Deploy new revision of KNS engine code
5. Test
   1. If successful, move to step 6
   2. If unsuccessful, move to roll back plan
6. Return server to load balancer pool
7. Monitor server for anomalous behavior
8. Move to next server/service until all servers have been updated, tested and certified
9. Send "deployment complete" notification to interested party
10. Monitor platform for anomalies during 48 hour soak in period

Roll Back Plan:

*If deployment testing fails, or a severity one (1) anomaly is detected during the soak in period, the roll back plan may be activated*

1. Send "roll back commencing" notification to interested parties
2. If not already excluded from the load balancer pool, remove the affected server from the load balancer pool
3. Restore configuration backup taken in step 3 of the "Deployment Plan"
4. Test
   1. If successful, move to step 4
   2. If unsuccessful, develop and communicate recovery plan to interested parties
5. Return server to load balancer pool
6. Monitor platform for anomalies during 48 hour soak in period
7. Send "roll back complete" notification to interested party

After a long battle with obscurity, the Kynetx forums, aka codebb.kynetx.com, has been put out of its misery.

In order to work through the stages of grief as quickly as possible, we have replaced the long ignored, and now defunct codebb, with a shiny new site called devex, short for Developer Exchange.

This site is powered by StackExchange, and unlike the forums, is on fire with activity. I expect that devex will enjoy a much more robust and active life and I invite all Kynetx Developers, whether you are contemplating an application or actively working on one, to join in the conversation.

Date: TBD
Start Time: 0400 MST
End Time: 0420 MST
Duration: 00:00:20 (DD:HH:MM)

Impact Statement:

KNS will be unavailable during the maintenance window due to network migration.

Change Plan:

1. Move network cable from current switch port to new switch port
2. Allow for the network to settle in
3. Ping gateway from all hosts
4. Ping the hosts from gateway
5. Validate connectivity to outside World (Internet)

Roll Back Plan:

1. Move network cable back to original network port
2. Allow for the network to settle in
3. Ping gateway from all hosts
4. Ping the hosts from gateway
5. Validate connectivity to outside World (Internet)