Date: 12/4/2009
Start Time: 2000 MST
End Time: 2130 MST
Duration: 00:01:30 (DD:HH:MM)

Impact Statement:

Kynetx email system will be unavailable during the maintenance window due to system patching and email system software updates.

Change Plan:

1. Place email system into maintenance mode
2. Backup current configuration
3. Apply OS patches
4. Reboot server
5. Apply email system patches
6. Apply custom configuration to email system
7. Test email system
8. Take email system out of maintenance mode
9. Close maintenance window

Roll Back Plan:

1. Restore system from backup
2. Test system
3. Close maintenance window